On Discovering a fire


  1. Sound the fire alarm
  2. Dial 999 and ask for the fire service
  3. Locate area of fire from main indicator panel
  4. Evacuate residents away from area of fire to a place of refuge
  5. Attack fire if safe to do so using correct extinguisher
  6. Close all doors after you
  7. Check all residents and staff are accounted for

Residents and Visitors

UNLESS in IMMEDIATE DANGER, sit and wait for a member of staff to arrive. The member of staff will escort you to a place of refuge.

Places of Refuge

  1. Reception
  2. Sitting room/conservator
  3. Car park